Safely reopening Marin County from COVID-19

Personal & Limited Services, Fitness Facilities

NOTE: the businesses listed on this page have been recently re-categorized to align with the State of California's industry definitions.  Please review this page carefully to understand which businesses are allowed to operate in Marin County.

Limited Services - Current Status

Limited services include those businesses that can provide services while maintaining appropriate physical distancing from customers or the public. Examples of such businesses include laundromats, dry cleaners, other laundry services, auto repair shops, car washes, landscapers, door to door services and sales, pet grooming, and dog walking.

The following limited services business are allowed to operate in Marin County, following the guidelines listed on this page:

  • Auto Repair Shops (guidelines)
  • Car Washes - outdoor only (guidelines)
  • Dog Walking (guidelines)
  • Landscaping Services (guidelines)
  • Laundromats, dry cleaners and other laundry services (guidelines)
  • Pet Grooming (see guidance under "Reopening Guidelines," below)
  • Personal Cleaning Services (e.g., house keeping / janitorial) (see guidance under "Reopening Guidelines," below)

At this time, all other limited services defined by the State and not included on the list above are not permitted to operate in Marin County.

Personal Services - Current Status

Personal care services includes hair styling and hair care; hair salons and barbershops; care that requires touching a client’s face (e.g. facials, electrolysis, and waxing) as well as esthetician, skin care, and cosmetology services; electrology; nail salons; body art professionals, tattoo parlors, and piercing shops; sun tanning services; and massage therapy (in non-healthcare settings).

As of July 13, hair salons and barbershops are the only personal service businesses allowed to operate in Marin County and must operate outdoors only.  While hair salons and barbershops were previously allowed to operate indoors, the California Governor has closed indoor hair salons and barbershops after an uptick in cases, increased hospitalizations and outbreaks throughout the state of California and in Marin County.   On July 20, the California Governor and the California State Board of Barbering and Cosmetology confirmed that outdoor hair salon or outdoor barbershop operations are allowed, so long as those businesses continue to follow public health guidelines for operation.  State issued guidance for outdoor services can be found on the Board Barbering and Cosmetology website.

There is no current target for reopening ­­ of indoor hair salons or barbershops.

At this time, all other personal care service industries are not allowed to operate in Marin County. You can track the status of future business reopenings on the reopening status webpage.

Fitness Facilities - Current Status

Fitness facilities are defined as gyms, fitness studios and personal training services.  At this time, no fitness facilities are permitted to operate in Marin County. You can track the status of future business reopenings on the reopening status webpage.

"Fitness facilities" are not considered the same as care or child care services, youth camps, or school and educational activities. Please refer to the appropriate guidelines for youth summer/day/sport camps, outdoor recreation, and child care.  Organized adult activities and sports such as basketball, baseball, soccer, and football that are held on park fields, open areas, and courts are not permitted because they require coaches and athletes who are not from the same household or living unit to be in close proximity, which increases their potential for exposure to COVID-19.

Reopening Guidelines:

Each limited services, personal services, or fitness facility -related business must create, adopt, and implement a written COVID-19 Site-Specific Protection Plan that incorporates and addresses all applicable Best Practices included below.

* * *EFFECTIVE JULY 13, 2020* * *

HAIR SALONS AND BARBERSHOPS ARE ONLY PERMITTED TO OPERATE IN OUTDOOR ENVIRONMENTS.  ALL INDOOR OPERATIONS MUST CLOSE UNTIL FURTHER NOTICE FOLLOWING THE DIRECTIVE OF CALIFORNIA GOVERNOR GAVIN NEWSOM.  ANY HAIR SALON OR BARBERSHOP THAT CHOOSES TO OPERATE OUTDOORS SHOULD CONTINUE TO FOLLOW THE FOLLOWING PUBLIC HEALTH BEST PRACTICES TO THE FULLEST EXTENT POSSIBLE.

 

(Insert this information into the “Business/Industry Best Practices” section of your Site Specific Protection Plan)

  • Contact customers before visits to confirm appointments and ask if they or someone in their household is exhibiting any COVID-19 symptoms. Appointments of customers who indicate they have any signs of illness will be canceled or rescheduled.
  • Require clients to pre-book appointments via phone or online platform. Stagger appointments to reduce reception congestion and ensure adequate time for proper cleaning and sanitation between each customer visit. Consider servicing fewer customers each day or expanding operating hours to allow for more time between customers to maintain social distancing, reduce indoor occupancy, and allow more time for cleaning. Suspend walk-in appointment availability.
  • Customers should be asked not to bring children or others with them to the appointment.
  • Remove magazines, newspapers, self-serve beverages, and any other unnecessary products/décor from the waiting area. Waiting area chairs should be removed or spaced to accommodate social distancing requirements and disinfected between client-use. If social distancing protocols cannot be maintained in the waiting area, overflow clients must wait outside in marked areas or in their personal vehicles. If necessary, Hair Salons will notify waiting clients by phone call or text message when their stylist is ready. Equip reception areas and workstations with proper sanitation products, including hand sanitizer and sanitizing wipes.
  • Maintain appropriate social distancing protocols between stylists by placing workstations at least 6 feet apart inside the salon/building. Place a plastic, or other material, barrier/divider between the client and Personnel to further protect both parties, when possible.
  • All Hair Salon Personnel must wash hands before and after each client.
  • Personnel and customers must use face coverings during haircutting and other close contact hair services. Personnel are encouraged to wear glasses, goggles, or face shields in addition to face coverings during the provision of services, particularly during face to face encounters.
  • Customers that don’t bring their own face covering will be instructed to reschedule their appointment if the salon cannot provide a clean disposable face covering to them.
  • Ensure that Personnel do not see multiple customers at once (e.g. while one customer’s hair is drying, another receives a haircut). Services for one customer should be completely rendered before a new customer is seen by the same worker.
  • Ensure customers remain a minimum of 6feet from Personnel during the checkout process by installing partitions, barriers or by other means; or install protective plexiglass screens if keeping a six foot distance is not possible, except as necessary to accept payment.
  • Wherever possible, doors should be left open if they do not open and close automatically.
  • Workstations must be routinely and frequently cleaned, including between each customer appointment. Thoroughly clean and disinfect the station counters, rolling carts, drawers, hand mirrors, hair care and other products, and containers and provide a new smock or cape for each customer.
  • Clean and disinfect shears by removing all visible debris, clean with soap and water, and wipe or spray with an EPA-registered disinfectant that demonstrates bactericidal, fungicidal, and virucidal activity and is approved for COVID-19.
  • Clean and disinfect all non-electrical tools by removing all visible debris, cleaning with soap and water, drying the tools, and then completely immersing them in an EPA registered disinfectant. Tools should be sprayed or submerged and left to set for the full amount of time required by the disinfectant’s manufacturer. Immersed items, like combs or brushes, should be removed at the end of contact time, rinsed, and dried with a paper towel or clean, freshly laundered towel.
  • Clean all electrical tools, such as clippers, by removing all visible debris and disinfecting with an EPA-registered disinfectant spray or wipe that demonstrates bactericidal, fungicidal, and virucidal activity and is approved for COVID-19.
  • Clean and disinfect all handles, hoses, spray nozzles, and other equipment before and after use on a customer. Chairs, headrests, shampoo bowls, and other items should also be thoroughly cleaned and sanitized between each use.
  • Where appropriate, consider adding a paper cover, sheet, or clean towel that can be easily disposed of or cleaned for use between customers.
  • All single use items, such as disposable wax collars, cotton, neck strips, and applicators, must be used once and immediately thrown away. Product samples, including make-up, must not be used at any time.
  • All dirty linens, including towels, smocks, and reusable capes, should be placed in a closed container and not used again until properly laundered either by a commercial laundering service or a laundering process which includes immersion in water of at least 160 degrees Fahrenheit for at least 25 minutes. Store all clean linens in a clean, covered place. Ensure workers who handle dirty linens or laundry wear gloves.
  • Personnel should avoid sharing phones, tablets, laptops, desks, pens, other work supplies, wherever possible. Never share PPE.
  • Make sure coworkers, fellow tenants, booth renters and/or staff are all aware of their responsibilities under the Site-Specific Protection Plan.
  • Discourage Personnel from congregating in high traffic areas, such as bathrooms, hallways, or credit card terminals.
  • In addition to the above cleaning and disinfecting protocols, Hair Salons must follow the existing California Board of Barbering and Cosmetology guidelines.
  • Thoroughly clean any product display areas, including all shelving and display cases. Remove and discard any open “test” products and discontinue this practice to help reduce contamination. Add signage to this area to let customers know it is cleaned and disinfected daily. Disallow any product sampling.
  • Customers and Personnel must sanitize or glove hands before handling any merchandise.
  • Consider installing portable high-efficiency air cleaners, upgrading the building’s air filters to the highest efficiency possible, and making other modifications to increase the quantity of outside air and ventilation in all working areas.

(Paste this information into the “Business/Industry Best Practices” section of your Site Specific Protection Plan)

  • Cleaning and Janitorial Services shall follow all applicable state and federal guidelines, including the COVID-19 Industry Guidance: Limited Services and the safer cleaning methods set forth by the California Department of Public Health and all applicable recommendations for sanitizing, ventilating, cleaning and disinfecting spaces set forth by the Centers for Disease Control and Prevention;
  • Cleaning and Janitorial Services shall complete a COVID-19 Site-Specific Protection Plan (“SPP”) and shall have a copy of the same with them whenever performing services. Cleaning and Janitorial Services shall show their SPP to any client upon request;
  • For residential properties, residents will not be present in the home during cleaning; and
  • For commercial properties, no tenant or member of the public will be present in the immediate office or space during cleaning.

 

 

Personal cleaning service (House keeping and janitorial services) -type businesses are allowed to operate per Appendix C1 of the current Shelter In Place Order.

(Copy and paste this information into the “Business/Industry Best Practices” section of your Site Specific Protection Plan)

  • Ensure all Personnel and clients comply with the Social Distancing Requirements detailed in the Shelter in Place Order.
  • Conduct all business and transactions involving members of the public in outdoor spaces; this means that clients of Pet Grooming Businesses can engage in outside drop-off and pick-up only.
  • Require pets are dropped off for their appointment through a no-contact process instead of hand-to-hand  delivery, when possible. This shall include curbside/outside exchange of animals only. Customers may not enter the store or mobile grooming vehicle. Pets can be safely retrieved by the groomer after the owner has left, allowing for zero contact between pet owner and pet groomer. Grooming must be performed in a manner in which the service providers and customers maintain compliance with all applicable social distancing and facial covering requirements at all times.  Sanitize the exchange area between pets.
  • Evaluate existing cleaning and sanitation protocols and determine what additional hygiene and cleaning measures should be implemented. All items and equipment, including tables, kennels, grooming tools, and bathing areas should be thoroughly cleaned and disinfected between each pet.  A recirculating bathing system should not be used.
  • Refuse pets that require 2 or more people to groom as this would compromise social distancing protocols.
  • Stagger appointments to limit customer interactions.  Allow enough time between appointments to clean and sanitize.
  • Transfer pets to and from grooming service appointments with slip leads that are sanitized between pets and owned by the facility. The facility should not handle anything belonging to pets or clients, including collars and leashes.
  • Payment should take place outdoors, over the phone or online.
  • Limit the total number of groomers in the grooming facility and/or arrange the facility workspace, to accommodate social distancing protocols.

INDUSTRY-SPECIFIC GUIDANCE OF THE HEALTH OFFICER OF
THE COUNTY OF MARIN REGARDING REQUIRED BEST
PRACTICES FOR PET GROOMING BUSINESSES

This industry-specific guidance is being issued pursuant to the May 15, 2020 Order of the Health Officer of the County of Marin Directing All Individuals in the County to Continue Sheltering in their Place of Residence (the “Shelter in Place Order”) and unless otherwise defined below, initially capitalized terms used in this guidance have the same meaning given them in that order.  This guidance goes into effect immediately upon issuance.

This guidance remains in effect until suspended, superseded, or amended by the Health Officer, is supported by the justifications set forth in the Shelter in Place Order, and automatically incorporates any revisions to that order or other future orders issued by the Health Officer that supersede that order or reference this guidance. All businesses addressed herein and allowed to operate under the Shelter in Place Order are required to follow this industry-specific guidance and implement all Best Practices detailed below.

This guidance and its enumerated Best Practices may be revised by the Health Officer, through revision of this guidance or another future order, as conditions relating to COVID-19 require, in the discretion of the Health Officer. Each business identified herein must stay updated regarding any changes to the Shelter in Place Order, this guidance, and the Best Practices specifically applicable to it by checking the Marin Recovers website regularly.

UNDER THE AUTHORITY OF CALIFORNIA HEALTH AND SAFETY CODE SECTIONS 101040, 101085, AND 120175, THE HEALTH OFFICER DIRECTS AS FOLLOWS:

    1. This guidance applies to all owners, operators, managers, or supervisors of any business that Shelter in Place Order permits to be open to the public in the County of Marin (the “County”) and that consist of any of the following:
      • A business providing grooming and cleaning services for domestic pets, operating either out of a commercial space or a vehicle (a “Pet Grooming Business”)
    2. Each Pet Grooming Business must create, adopt, and implement a written COVID-19 Site-Specific Protection Plan (a Site-Specific Protection Plan template is available online at MarinRecovers.com) that incorporates and addresses all applicable Best Practices included in this guidance.
    3. Depending on the nature of the business covered by this guidance, there may be certain people associated with the business that are subject to this guidance. Collectively those people are referred to by this guidance and the Best Practices as “Personnel”, and those people include all of the following who provide goods or services associated with the business in the County: employees; contractors and sub-contractors (such as those who sell goods or perform services onsite or who deliver goods for the business); independent contractors (such as “gig workers” who perform work via the business’ app or other online interface); vendors who are permitted to sell goods onsite (such as farmers or others who sell at stalls in farmers’ markets); volunteers; and other individuals who regularly provide services onsite at the request of the business. This guidance requires the business to ensure that Personnel who perform work associated with the business are addressed by the COVID-19 Site-Specific Protection Plan and comply with those requirements.
    4. Implementation of this guidance augments—but does not limit—the obligations of each Pet Grooming Business under all other existing Health Officer Orders, including, but not limited to, all requirements of the Facial Coverings Order and the obligation to prepare, post, and implement a COVID-19 Site-Specific Protection Plan as required by the Shelter in Place Order.
    5. Best Practices for Pet Grooming Businesses:
      • Ensure all Personnel and clients comply with the Social Distancing Requirements detailed in the Shelter in Place Order.
      • Conduct all business and transactions involving members of the public in outdoor spaces; this means that clients of Pet Grooming Businesses can engage in outside drop-off and pick-up only.
      • Require pets are dropped off for their appointment through a no-contact process instead of hand-to-hand  delivery, when possible. This shall include curbside/outside exchange of animals only. Customers may not enter the store or mobile grooming vehicle. Pets can be safely retrieved by the groomer after the owner has left, allowing for zero contact between pet owner and pet groomer. Grooming must be performed in a manner in which the service providers and customers maintain compliance with all applicable social distancing and facial covering requirements at all times;  Sanitize the exchange area between pets.
      • Evaluate existing cleaning and sanitation protocols and determine what additional hygiene and cleaning measures should be implemented. All items and equipment, including tables, kennels, grooming tools, and bathing areas should be thoroughly cleaned and disinfected between each pet.  A recirculating bathing system should not be used.
      • Refuse pets that require 2 or more people to groom as this would compromise social distancing protocols.
      • Stagger appointments to limit customer interactions.  Allow enough time between appointments to clean and sanitize.
      • Transfer pets to and from grooming service appointments with slip leads that are sanitized between pets and owned by the facility. The facility should not handle anything belonging to pets or clients, including collars and leashes.
      • Payment should take place outdoors, over the phone or online.
      • Limit the total number of groomers in the grooming facility and/or arrange the facility workspace, to accommodate social distancing protocols.
    6. This guidance is issued in furtherance of the purposes of the Shelter in Place Order. Where a conflict exists between this guidance and any state, local, or federal public health order related to the COVID-19 pandemic, including, without limitation, the Site-Specific Protection Plan, the most restrictive provision controls. Failure to carry out this guidance is a violation of the Shelter in Place Order, constitutes an imminent threat and menace to public health, constitutes a public nuisance, and is a misdemeanor punishable by fine, imprisonment, or both.

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Questions?  Contact us.

Group Lead:

  • Alex Porteshawver, Senior Sustainability Coordinator, County of Marin

Group Members:

  • Vinh Luu, Marin Asian Advocacy Project - Nail Salons
  • Kathy McFall, Kathy's Pet Salon
  • Edward Goldstein, Edward's Salon
  • Taylor Clark Bigarani, Two Fronds
  • Kim Das, Sproos
  • Lisa Frechette, House of Dog
  • Anya Artigiani, Mane Tamer
  • Mike Witt, Anytime Fitness
  • Allison Belger, TJ's Gym LLC
  • Andrew Todd, diPietro Todd Salon
  • Lois Amaru, Flo's of San Rafael
  • Barbara Thigpen, James Rose Hair Salon
  • Melissa Ferst, International Orange
  • Gabriela Chiapellone, Soul Whisperer Marin
  • April Arisian, Dollface Marin
  • Julia Dougherty, Independent Business Owner
  • Monica Hahn, Elements Massage
  • Sarah Bradford, LUNA Mother Co
  • Fritzi Schnel, Massage therapy
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