Safely reopening Marin County from COVID-19

Personal Care & Hair Services

Current Status - Personal Care Services

Marin’s status on the Blueprint for a Safer Economy means the following Personal Care Service-related businesses can operate indoors, with modifications:

  • Body Waxing Services
  • Electrologists
  • Estheticians
  • Massage therapy studios
  • Nail Salons
  • Piercing Shops
  • Skin Care Services (including cosmetology, facials, etc.)
  • Sun Tanning Services
  • Tattoo Parlors

 

Current Status - Hair Salons & Barbershops

The State of California defines Hair Salons & Barbershops as its own business category, separate from other Personal Care Service businesses. Marin’s status on the Blueprint for a Safer Economy means hair salons and barbershops can operate indoors, with modifications.

Reopening Guidelines - Personal Care Services

Each business much create, adopt and implement a Site Specific Protection Plan (SPP) prior to reopening. The SPP template combines state-level guidance published in the California State Resilience Roadmap and local Marin County public health policies.

Incorporate the appropriate industry specific guidelines from the state guidance linked above into the “Business Specific Best Practices” section of your SPP. When complete, post the SPP in your workplace to show customers and employees that you've reduced the risk of COVID-19 and are open for business.

Reopening Guidelines - Hair Salons & Barbershops

Each business much create, adopt and implement a Site Specific Protection Plan (SPP) prior to reopening. The SPP template combines state-level guidance published in the California State Resilience Roadmap and local Marin County public health policies.

 

(Insert this information into the “Business/Industry Best Practices” section of your Site Specific Protection Plan)

  • Contact customers before visits to confirm appointments and ask if they or someone in their household is exhibiting any COVID-19 symptoms. Appointments of customers who indicate they have any signs of illness will be canceled or rescheduled.
  • Require clients to pre-book appointments via phone or online platform. Stagger appointments to reduce reception congestion and ensure adequate time for proper cleaning and sanitation between each customer visit. Consider servicing fewer customers each day or expanding operating hours to allow for more time between customers to maintain social distancing, reduce indoor occupancy, and allow more time for cleaning. Suspend walk-in appointment availability.
  • Customers should be asked not to bring children or others with them to the appointment.
  • Remove magazines, newspapers, self-serve beverages, and any other unnecessary products/décor from the waiting area. Waiting area chairs should be removed or spaced to accommodate social distancing requirements and disinfected between client-use. If social distancing protocols cannot be maintained in the waiting area, overflow clients must wait outside in marked areas or in their personal vehicles. If necessary, Hair Salons will notify waiting clients by phone call or text message when their stylist is ready. Equip reception areas and workstations with proper sanitation products, including hand sanitizer and sanitizing wipes.
  • Maintain appropriate social distancing protocols between stylists by placing workstations at least 6 feet apart inside the salon/building. Place a plastic, or other material, barrier/divider between the client and Personnel to further protect both parties, when possible.
  • All Hair Salon Personnel must wash hands before and after each client.
  • Personnel and customers must use face coverings during haircutting and other close contact hair services. Personnel are encouraged to wear glasses, goggles, or face shields in addition to face coverings during the provision of services, particularly during face to face encounters.
  • Customers that don’t bring their own face covering will be instructed to reschedule their appointment if the salon cannot provide a clean disposable face covering to them.
  • Ensure that Personnel do not see multiple customers at once (e.g. while one customer’s hair is drying, another receives a haircut). Services for one customer should be completely rendered before a new customer is seen by the same worker.
  • Ensure customers remain a minimum of 6feet from Personnel during the checkout process by installing partitions, barriers or by other means; or install protective plexiglass screens if keeping a six foot distance is not possible, except as necessary to accept payment.
  • Wherever possible, doors should be left open if they do not open and close automatically.
  • Workstations must be routinely and frequently cleaned, including between each customer appointment. Thoroughly clean and disinfect the station counters, rolling carts, drawers, hand mirrors, hair care and other products, and containers and provide a new smock or cape for each customer.
  • Clean and disinfect shears by removing all visible debris, clean with soap and water, and wipe or spray with an EPA-registered disinfectant that demonstrates bactericidal, fungicidal, and virucidal activity and is approved for COVID-19.
  • Clean and disinfect all non-electrical tools by removing all visible debris, cleaning with soap and water, drying the tools, and then completely immersing them in an EPA registered disinfectant. Tools should be sprayed or submerged and left to set for the full amount of time required by the disinfectant’s manufacturer. Immersed items, like combs or brushes, should be removed at the end of contact time, rinsed, and dried with a paper towel or clean, freshly laundered towel.
  • Clean all electrical tools, such as clippers, by removing all visible debris and disinfecting with an EPA-registered disinfectant spray or wipe that demonstrates bactericidal, fungicidal, and virucidal activity and is approved for COVID-19.
  • Clean and disinfect all handles, hoses, spray nozzles, and other equipment before and after use on a customer. Chairs, headrests, shampoo bowls, and other items should also be thoroughly cleaned and sanitized between each use.
  • Where appropriate, consider adding a paper cover, sheet, or clean towel that can be easily disposed of or cleaned for use between customers.
  • All single use items, such as disposable wax collars, cotton, neck strips, and applicators, must be used once and immediately thrown away. Product samples, including make-up, must not be used at any time.
  • All dirty linens, including towels, smocks, and reusable capes, should be placed in a closed container and not used again until properly laundered either by a commercial laundering service or a laundering process which includes immersion in water of at least 160 degrees Fahrenheit for at least 25 minutes. Store all clean linens in a clean, covered place. Ensure workers who handle dirty linens or laundry wear gloves.
  • Personnel should avoid sharing phones, tablets, laptops, desks, pens, other work supplies, wherever possible. Never share PPE.
  • Make sure coworkers, fellow tenants, booth renters and/or staff are all aware of their responsibilities under the Site-Specific Protection Plan.
  • Discourage Personnel from congregating in high traffic areas, such as bathrooms, hallways, or credit card terminals.
  • In addition to the above cleaning and disinfecting protocols, Hair Salons must follow the existing California Board of Barbering and Cosmetology guidelines.
  • Thoroughly clean any product display areas, including all shelving and display cases. Remove and discard any open “test” products and discontinue this practice to help reduce contamination. Add signage to this area to let customers know it is cleaned and disinfected daily. Disallow any product sampling.
  • Customers and Personnel must sanitize or glove hands before handling any merchandise.
  • Consider installing portable high-efficiency air cleaners, upgrading the building’s air filters to the highest efficiency possible, and making other modifications to increase the quantity of outside air and ventilation in all working areas.

In addition to following the Marin County Public Health guidance provided above, hair salons and barber shops should integrate the guidance below and additional guidelines prescribed by the California Board of Barbering and Cosmetology to create a safer environment for workers and patrons.

Incorporate the appropriate industry specific guidelines from the guidance above into the “Business Specific Best Practices” section of your SPP. When complete, post the SPP in your workplace to show customers and employees that you've reduced the risk of COVID-19 and are open for business.

More Information

As new guidelines become available, this webpage will be updated.   In the interim, please sign up to receive notifications when business protocols and other information about business reopening is available.

Questions?  Contact us.

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